Replyvia

Connect your business

Conecta la cuenta de Instagram de tu negocio para activar las respuestas automáticas. · Connect your business Instagram account to turn on automatic replies to direct messages.

1

Log in with Facebook

You will be asked to choose the Facebook Page linked to your Instagram professional account and to grant Replyvia permission to read and reply to its direct messages.

2

Choose the account to connect

These are the Pages you manage and their linked Instagram accounts.

Log in first.

3

Turn on automatic replies

Replyvia subscribes the selected account to new-message notifications. From then on, customers who message the business get an instant answer, and complex cases are handed over to a person.

Replyvia only replies to people who messaged the business first, within Meta's 24-hour window. No promotional messages are sent. Access tokens stay in this browser session during this demo step.